Privacy Policy

Privacy Policy for Ava Finance Ltd Effective Date: 27/07/2025

Ava Finance Ltd ("we", "our", or "us") is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (avafinance.co.nz) and use our services.

Information We Collect We may collect the following types of personal information:

• Contact details: name, email address

• Financial information: income, employment status, credit history, and other data relevant to loan qualification

• Usage data: IP address, browser type, pages visited, and time spent on our site

• Cookies and tracking technologies: used to enhance user experience and analyze site performance

Purpose of Collection We collect personal information to:

• Pre-qualify you for loan products

• Match you with suitable lenders based on your financial profile

• Communicate with you regarding your application or inquiries

• Improve our website and services

• Fulfill legal and regulatory obligations

Source of Information We collect personal information directly from you when you use our website or services.

Storage and Security We take reasonable steps to protect your personal information from loss, unauthorized access, and misuse. This includes:

• SSL encryption

• Secure data storage

• Access controls and regular security reviews

Disclosure of Information We do not sell your personal data. We may share it with:

• Trusted lending partners to facilitate loan matching

• Service providers who support our operations (e.g., analytics, hosting)

• Legal authorities when required by law

Access and Correction You have the right to request access to the personal information we hold about you and to request correction of that information if it is inaccurate.

Retention of Information We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Disclosure Outside New Zealand If your information is transferred outside New Zealand, we will ensure that the recipient is subject to privacy protections that are comparable to those under the Privacy Act 2020.

Children’s Privacy Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors.

Your Rights Under the Privacy Act 2020, you have the right to:

• Know when your information is being collected

• Access and correct your personal information

• Be informed about how your information is used and disclosed

• Expect that your information is kept safe and secure

Contact Us If you have any questions about this Privacy Policy or how your data is handled, please contact us at: Email: info@avafinance.co.nz